Tariff + Terms & Conditions
ROOM RATES 2024
Seasonal break deals exclude bank holiday and festival weekends.
For single occupancy a discount of £20.00 per room per night will be applied.
Spring & Autumn
Per room, per night
Per room, per night
EVENING MEALS 2024
Cheese & biscuits
Evening meals half price for children under the age of 15.
TERMS & CONDITIONS
Deposits can be made by debit/credit card, cheque, cash or by bank (BACS) payment (please contact us for account details). The balance is due on departure. Cheques are only accepted for balance payments if the deposit was successfully made by cheque.
Cancellations can be made by phone but must be confirmed in writing by post or email.
If the booking is cancelled less than 14 days before arrival then a charge equal to the first night (or £200 for stays of a week or more) will be made.
If the booking is cancelled less than two days before arrival then a charge equal to the full booking amount will be made. The same terms apply to a non-arrival.
If the booking is cancelled more than 14 days before arrival and a deposit refund is made then an administration fee of £5 will be charged.
Although we are not obliged to, in the event that we can re-let the room(s), the value of this will be taken from the total booking cost. We recommend you take out cancellation insurance.
You are welcome to arrive and park up in our car park from 10.30am but we cannot guarantee your room/s will be ready until the normal check-in time of midday. However, if we know beforehand that you plan to arrive before midday we will prioritise your room and try to have it ready for you. Check-ins later than 10pm are only permitted by prior agreement. If you arrive between 1.30pm and 3.30pm we are now operating a self check-in system between those times – your keys will be in the key safe next to our main door and you will be given the access code for it prior to your stay.
Check-out is by 10.30am on the day of your departure.
Please fill in a breakfast order form (one per person) each day and leave it at reception by 8pm. Breakfast is usually served between 7.45am and 9.15am. On occasion we can provide an earlier or later breakfast if requested in advance.
The evening meal is served at a set time of 6.30pm and is not offered on a Wednesday. If you have booked an evening meal for your arrival day we would need the order by phone or email preferably a day or so beforehand or at the latest by 9.30am that morning. The daily menus can be viewed on our website or given over the phone.
BY BOOKING, YOU ACCEPT THE ABOVE TERMS AND CONDITIONS
Thank you for your booking. We very much hope you enjoy your stay at Glenlee Guest House and always welcome constructive feedback and suggestions from our guests.